Terms and Conditions

1. Scope and contracting party

These Terms and Conditions apply to contracts for the temporary provision of apartments and accommodation, as well as all related services. The contracting party is Albert Kißmann, trading as Work and Dream, Blankenburger Str. 54, 13156 Berlin, Germany (hereinafter “Work and Dream”). They apply to consumers and businesses unless a provision expressly distinguishes between them.

2. Formation of the contract

The presentation of accommodation on the website does not constitute a binding offer. By completing the booking process using the button indicating an obligation to pay, or by submitting a booking request by email, the guest makes a binding offer to conclude an accommodation contract. The contract is formed when Work and Dream confirms the booking in text form. An automated acknowledgement of receipt is not a booking confirmation unless it expressly states otherwise.

The booking confirmation, accommodation description and the price information displayed during booking determine the agreed services.

3. Prices and payment

The total price and all mandatory additional costs are shown before the booking is completed. Cleaning costs may vary depending on the accommodation and are shown separately before booking.

The full price is due no later than 14 calendar days before arrival. For bookings made less than 14 days before arrival, payment is due immediately. For stays longer than 30 days, payment is made monthly in advance; the first payment is due no later than 14 days before arrival or immediately for short-notice bookings.

The payment methods available during the booking process apply.

4. Arrival and departure

Check-in and check-out times depend on the accommodation and are specified in the accommodation description or booking confirmation. Deviating times require prior agreement in text form.

5. Cancellation and no-show

The guest may cancel the booking in text form before arrival. The following cancellation charges apply:

• up to 14 calendar days before arrival: free of charge,
• 13 to 7 calendar days before arrival: 50% of the total price,
• 6 to 1 calendar day before arrival: 80% of the total price,
• on the day of arrival or in case of no-show: 90% of the total price.

Any expenses saved and any income from re-letting the accommodation will be credited. The guest may prove that no loss or a substantially lower loss occurred. The statutory right to terminate for good cause remains unaffected.

6. No statutory right of withdrawal

For accommodation contracts providing a specific date or period, there is no statutory 14-day right of withdrawal. The cancellation provisions in section 5 apply instead.

7. Use of the accommodation

The accommodation may only be occupied by the persons included in the booking and only up to the maximum occupancy stated for that accommodation. Additional overnight guests, subletting and transfer of use to third parties require prior consent from Work and Dream.

Smoking, pets and parties are prohibited. The guest must observe the house rules, treat the accommodation and its contents with care and avoid disturbing neighbours and other guests.

8. Temporary accommodation and duration

The accommodation is provided exclusively for a temporary and fixed accommodation purpose. Each contract ends automatically on the departure date stated in the booking confirmation without notice. Any extension requires a new agreement. There is no entitlement to permanent use or to the conclusion of an indefinite tenancy.

Mandatory registration obligations under public law remain unaffected.

9. Damage and loss of keys

The guest is liable in accordance with statutory provisions for damage culpably caused by the guest, fellow travellers or persons admitted by the guest. Normal wear and tear is excluded. Damage must be reported without delay.

If a key or access device is lost, the guest must reimburse the necessary and reasonable replacement costs. Costs for replacing a locking system may only be charged where replacement is objectively necessary for security reasons.

10. Defects

The guest should report defects without delay so that Work and Dream can remedy them. Statutory rights in respect of defects remain unaffected.

11. Liability of Work and Dream

Work and Dream is liable without limitation for intent and gross negligence, for injury to life, body or health, and where liability is mandatory by law. In the event of a slightly negligent breach of an essential contractual obligation, liability is limited to the foreseeable damage typical for the contract. Otherwise, liability for slight negligence is excluded.

12. Consumer dispute resolution

Work and Dream is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

13. Final provisions

German law applies, without depriving consumers of mandatory protection afforded by the law of their country of habitual residence. For merchants, legal entities under public law and special funds under public law, Berlin is agreed as the place of jurisdiction. Otherwise, the statutory rules on jurisdiction apply.

If an individual provision is invalid, the remaining provisions remain unaffected and the statutory provision applies in place of the invalid provision.